FAQ - Frequently asked questions
Do you cover my area?
We cover all London areas.
Areas and Postcodes
Domestic cleaners Central London| Carpet cleaners Central London | Office cleaners Central London
Postcodes : EC1, EC2, EC3, EC4, WC1, WC2.
Barbican| Belgravia| Bloomsbury| Central London| Clerkenwell| Covent Garden| Grays Inn| Holborn| Monument| Moorgate| Shoreditch| Soho| St Mary’s Cray| St Paul’s Cray| St Paul’s| Tower Hill| West End
Carpet cleaners East London | House cleaners East London | Office cleaning East London
Postcodes : E2, E3, E4, E8, E5, E6, E7, E9, E14, E10, E11, E15, E12, E16, E13, E18, E17, E1
Aldgate| Barking| Becontree| Bethnal Green| Bexley| Bow| Bromley| Bromley- by-Bow| Buckhurst Hill| Canning Town| Chigwell| Chingford| Clapton| Dagenham| Dalston| East End| East Ham| Forest Gate| Grange Hill| Hackney| Hainault| Highams Park| Homerton| North Woolwich| Plaistow| Poplar| Redbridge| Romford| South Woodford| Stamford Hill| Stepney| Stratford| Upper Wandsworth| Upton Park| Walthamstow| West Ham| Whitechapel| Woodford|
Domestic cleaners North London| Carpet cleaners North London| Office cleaners North London
Postcodes: N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22
Alexandra Palace| Archway| Barnet| Barnsburry| Canonbury| East Barnet| East Finchley| Enfield| Enfield Park| Epping Forest| Finchley Central| Finsbury| Finsbury Park| Fortis Green| Friern Barnet| Hampstead Gardens Suburb| Hendon| Highbury| Highgate| Holloway| Hornsey| Islington| Kentish Town| Lower Edmonton| Manor House| Muswell Hill| New Barnet| New Southgate| North Finchley| Palmers Green| Pinner| Pinner Green| Ponders End| Potters Bar| Seven Sisters| Southgate| Stoke Newington| Tottenham| Totteridge| Tufnell Park| Upper Edmonton| Whetstone| Winchmore Hill| Woodford Green| Woodside Park|
Domestic cleaners Northwest London | Carpet Cleaners Northwest London | Office cleaners Northwest London
Postcodes: NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, NW12
Brent Cross| Camden Town| Colindale| Cricklewood| Golders Green| Greenhill| Hampstead| Hampstead Heath| Harlesden| Harrow| Harrow -on –the- Hill| Kilburn| Kingsbury| Maida Vale| Mill Hill| Neasden| Northolt| Regent’s Park| St Johns Wood| Sudbury| Swiss Cottage| Temple Fortune| Wembley| West Hampstead| Willesden|
Domestic cleaners Southeast London | Carpet cleaners Southeast London | Office cleaners Southeast London
Postcodes: SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28
Abbey Wood| Addington| Anerley| Beckenham| Bellingham| Blackheath| Borough| Brockley| Camberwell| Catford| Chralton| Chislehurst| Crofton Park| Cross| Croydon| Crystal Palace| Deptford| Dulwich| East Croydon| East Dulwich| Elephant & Castle| Eltham| Eltham Park| Foots Cray| Forest Hill| Greenwich| Grove Park| Herne Hill| Hither Green| Honor Oak Park| Lambeth| Lee| Lewisham| New Cross| New Cross Gate| North Woolwich| Nunhead| Peckham| Penge| Plumbstead| Rotherithe| Shirley| Sidcup| South Bermondsey| South Croydon| Southwark| Sydenham| Upper Norwood| Woolwich| Waterloo| West Norwood| Westcombe Park| Woolwich|
Domestic cleaners Southwest London | Carpet cleaners Southwest London | Office cleaners Southwest London
Postcodes: SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20
Balham| Barnes| Battersea| Beddington| Beddington Corner| Brentford| Brixton| Brompton| Carshalton| Castelnau| Chelsea| Chertsey| Chessington| Clapham| Clapham Junction| Claygate| Earls Court| Earlsfield| East Sheen| Epsom| Epsom Downs| Esher| Ewell| Fulham| Hook| Hounslow| Kew| Kew Gardens| Kingston| Kingston- upon- Thames| Merton| Mitcham| Morden| Mortlake| Nine Elms| Parsons Green| Pimlico| Putney| Raynes Park| Richmond| South Kensington| South Lambeth| South Wimbledon| Southfields| Southwest London| Stockwell| Streatham| Streatham Hill| Surrey| Teddington| Tooting| Tulse Hill| Twickenham| Wandsworth| West Kensington| Westminster| Weston Green| Wimbledon| Woodmansterne| Worcester Park| Worlds End|
Domestic cleaners West London | Carpet cleaners West London | Office cleaners West London
Postcodes: W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13
Acton| Addlestone| Bayswater| Brook Green| Charlton| Chiswick| Ealing| East Molesley| Eastcote| Elsham| Greenford| Hammersmith| Hanger Lane| Hanwell| Holland Park| Isleworth| Kensal Green| Kensington| Ladbroke Grove| Marylebone| Mayfair| North Kensington| Notting Hill| Osterley| Paddington| Perivale| Queens Park| Shepherds Bush| Strand| Uxbridge| Warwick Avenue| West Brompton| West Ealing|
Can I meet the cleaner?
Yes, we will arrange a meeting with the cleaner at your house at any time convenient for you. You can discuss your priorities with them personally.
Are you insured?
Yes we are fully insured through Brett Packman Insurance
Do I have to stay at home when the cleaner comes to me?
No, the cleaners are experienced and reliable so that you can leave them to clean alone in your house.
Will I have the same cleaner every week?
Yes providing you are happy with your cleaner! If you are not, simply give us a call, and we will find another one for you.
Do I need to pay the cleaner extra if I want cleaning at the weekend?
No, the rate of pay for the cleaners is the same at all times.
What happens if I move house?
We will transfer your account to another address London area or terminate your contract.
What will happen if my cleaner is on holiday and I still need cleaning at home?
We will provide holiday cover for your regular cleaner by prior agreement if required.
Can I trust your cleaners and give a set of keys of my home?
You can give keys to our cleaners. Most of our clients are working busy people and the cleaners working on our behalf are key holders.
Am I insured?
Yes, we maintain full insurance cover in case of any accidental damage.
What do I do if the cleaner doesn't turn up?
If this should happen, please call us and we can arrange another cleaner to come.